Our online store is committed to protecting the privacy of our customers and users. Therefore, we have drawn up this privacy policy which describes collection, use, disclosure, transmission, and retaining of the customers’ data. Our operations on the internet are compliant with all relevant requirements for such operations and with the applicable legislation of the European Union and the Republic of Estonia. Please take some time to read our privacy policy.

Collection and use of personal data

Personal data are data which are collected by the online store in the course of performance of contracts entered into with individuals or in order to contact such individuals.

  • The personal data of loyal customers may be collected in the following manners:
  • through submission of the customer’s data on our website (incl. your name, personal identification code, telephone number, e-mail address, preferred method of contact);
  • from the customer’s account information when the customer visits our website or through cookies;
  • upon making a purchase or placing an order at our store or in the online store by recording the customer’s contact details or preferences regarding making purchases. (The online store may ask you to voluntarily submit your personal data and private information in some areas of the website. The personal data asked may include your name, address, postal code, e-mail address, telephone number, and other details.)
  • Martomi OÜ is a data controller, the company transfers the data required for processing payments to a data processor, Montonio UAB.

Collection of other data

We also collect impersonal data – data which cannot be directly connected to one specific person (gender, age, language preference, location). We may also collect generalised data about the activity of the customers on our website. Such data is accumulated and used to enable us to send more useful information to the customers and to inform us which parts of the website, products and services are most interesting for the users. The accumulated data are deemed impersonal data for the purposes of this privacy policy.

Use of the personal data collected

The personal data collected enable us to notify our customers of the online store news, campaigns, and future events. Customers who do not wish to remain in our list of subscribers to the newsletter or receive notifications about products which may be interesting for them may remove themselves from the list of addressees at any time. The personal data collected are also used to deliver the goods and fulfill our obligations to the customer. In order to serve our customers better, the online store may disclose information about individual users to third parties which are providing services to the online store and are bound to a contractual obligation to maintain the confidentiality of the information received. Such third parties may include our partner who is tasked with delivery of the goods sold over the online store or the party processing payments, Montonio UAB.

Rectification of the personal data collected

The personal data collected for identification of the customer and for contacting the customer can be viewed, rectified, or complemented on our website, in the ‘My account’ section.

Discontinuation of the use of personal data

The customer may at any time prohibit collection and use of their personal data by the online store, unless this is required to collect a claim arising from the contract or for delivery of the goods. The customer may request deletion of their personal data and the account from the environment of the online store.

Protection of personal data

The online store will implement all precautionary measures (incl. administrative, technical, and physical measures) to protect the customer’s personal data. Only authorised person have access to the data for rectification or processing thereof.

Security

All personal data of the customer collected in the course of visits to the online store or making purchases are treated as confidential information. The use of an encrypted data connection channel with banks ensure the security of the personal data and bank details of the person making a purchase.

The terms and conditions and amendment of the privacy policy

By starting to use our website or filling in an application to become a loyal customer, you confirm having read these principles and terms and conditions and consenting to them. We reserve the right to amend the general terms and conditions of the privacy policy by notifying all loyal customers thereof.
If you have any questions or concerns about the privacy policy or data processing, please contact us by using the contact form of the online store.

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